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If this sounds like you...
Solo mechanic + 1 apprentice • 2 ramps • Specialising in MOTs and servicing
Shaw was missing 30-40% of calls because Shaw simply couldn't get to the phone while Shaw was under a car or elbow-deep in an engine bay. By the time Shaw'd finished the job, washed up, and called them back, they'd already booked with another garage down the road. Every missed call was money walking out the door.
Shaw went with Electronic Receptionist. Now the AI answers every single call professionally, captures all the details, and sends Shaw a quick email summary. Customers love how easy it is to book - Shaw's even getting reviews mentioning how helpful and efficient the booking process is. No more lost business to competitors.
Even when you’re flat-out, closed, or elbow-deep in an engine bay
Picture this: You're halfway through an oil change during a service, filter housing off, old oil draining, and the phone starts ringing. You know if you don't answer it might be a £300 job walking away. But your gloves are covered in oil, you'd need to strip them off, wash your hands, and leave a paying customer's car half-done.
This is the daily reality for thousands of garage owners across the UK. You got into this business to fix cars, not to be glued to a phone.
That's exactly why we built Electronic Receptionist.
Our Voice AI answers every call professionally, in a natural-sounding British voice. It knows your services, your prices, your availability. It handles the tyre kickers, the "just calling for a quote" merchants, and the sales calls trying to flog you something you don't need.
For the genuine enquiries? It captures everything you need - their name, registration, what work they want done, when they want it - and either sends you a summary email or books them straight into your diary.
No more “drop everything and answer the phone” — the AI handles it
Even high-volume centres trust us...
10 ramps • 15 staff • MOTs, servicing, diagnostics & bodywork • 50+ calls per day
With 50+ calls a day, Premier had a full-time receptionist who was drowning. Calls were getting missed during busy periods, customers were on hold for ages, and the workshop kept getting interrupted with "quick questions" that pulled mechanics off the ramps. The owner reckons they were losing 15-20 bookings a week just from missed calls and poor phone experience.
Electronic Receptionist now handles the first touch on every call - answering instantly, qualifying the enquiry, and either booking straight into the calendar or routing complex queries to the right person. The receptionist now focuses on customer service and managing the workshop flow instead of being glued to the phone.
Let the AI handle the phones while you stay on the ramps and keep jobs moving
Perfect for smaller operations
The AI answers your phone and sends you an email summary after every call with all the customer details and what they need.
For garages ready to scale
Everything in Solo Spanner, plus intelligent calendar booking and automated customer communication.
Customers don’t wait — they book with whoever answers first.